Spatial Audio offers a 60 day trial period on most of its products to allow ample time to access their performance and compatibility in your system.
Terms for Returned products:
• Customer keeps the product for at least 45 days prior to returning to allow proper performance break-in time.
• Customer pays the return freight including proper insurance with a known carrier such as Fedex, UPS or USPS etc.
• Customer will contact factory and request Return Authorization (RMA).
• Trial period starts at customer's receipt of product.
• Within a week of return arrival at Spatial, we will unpack, inspect and test the product in order to assess condition and report back to customer. Any product damage costs will be deducted from refund.
• After inspection, Spatial will refund payment within 14 days.